FAQ

1. What products does UDC Parts offer?

UDC Parts offers a wide range of parts for lawnmowers, chainsaws, and snow throwers. This includes mower belts, blades, pulleys, spindles, clutch cables, control cables, tension springs, and saw chains.

2. How can I find the right part for my lawnmower?

You can use the search function on our website to find the right part by entering the model number or part name. Additionally, you can browse through our categories or contact our customer support for assistance.

3. Do you offer warranties on your products?

Yes, we offer a warranty on most of our products. Please check the product page for specific warranty details or contact our customer service for more information.

4. How long does shipping take?

Shipping times vary based on your location and the shipping method chosen. Generally, standard shipping takes 5-7 business days. Expedited shipping options are also available at checkout.

5. Can I return a product if I’m not satisfied?

Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt. Please ensure the product is in its original condition and packaging. Refer to our return policy for detailed instructions.

6. Do you ship internationally?

Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the future.

7. How can I contact customer service?

You can contact our customer service team via email at support@udcparts.com.

8. Are there any discounts available?

We frequently offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals. You can also check our website for current promotions and discount codes.

9. How do I become a brand ambassador for UDC Parts?

We are always looking for enthusiastic customers to join our brand ambassador program. If you are interested, please visit our brand ambassador page for more details and application instructions.

10. What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal.